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By Invitation Only
By Invitation Only
Law Enforcement Only
Law Enforcement Only

    Workshop

    Leadership

    Championing Compassion and Supporting Survivors: The Essential Role of Victim Services in Mass Critical Incidents—The Old National Bank Experience

    Monday, October 20, 2025
    2:00 PM - 3:30 PM MT
    Location: Mile High Ballroom 2A/3A, Colorado Convention Center
    This session will explore the vital role victim services professionals play during mass critical incidents, with a focus on the emotional, psychological, and logistical support they provide to individuals and communities in the aftermath of large-scale crises. Attendees will gain insight into the strategies and frameworks used to address the immediate and long-term needs of victims, families, and first responders. Through real-world examples and expert insights, participants will learn how victim services professionals contribute to crisis management, deliver essential resources, and foster resilience in the face of tragedy. The session will also highlight interagency collaboration and offer practical tools for improving response and recovery efforts in future critical incidents.