The Evolution of Alarm Response: Implementing AVS-01 and Tactical Solutions for Officer Safety and Response Efficiency

Monday, October 20, 2025

12:30 PM - 1:30 PM MT

Location: Mile High Ballroom 4AB, Colorado Convention Center

Historically, calls for service related to intrusion alarms have been plagued by inconsistent and nonsystematic communication, often lacking critical information between alarm monitoring companies and emergency communications centers (ECCs). This has frequently resulted in inefficient resource allocation and increased risk to responders. To address this issue, a partnership between public safety agencies and the alarm industry was formed to improve and standardize the alarm verification and response process. This collaboration led to the development of the TMA-AVS-01 Alarm Validation Scoring standard. By leveraging the vast amount of data generated by alarm systems, AVS-01 represents a revolutionary shift in how intrusion alarms are classified and transmitted to public safety answering points (PSAPs) and ECCs. Implementing AVS-01 enables responders to access the data they need to make more informed and effective decisions.

Submitter(s)

JP

Jeanne Palmer-Wulforst

Executive Director
PPVAR
Henderson, Nevada, United States

Speaker(s)

Frank Fernandez

PPVAR VP, Chief of Police (Ret.) Director of Public Safety/Assistant City Manager (Frm.)
PPVAR
Miami, Florida, United States
Bob Finney

Director of Communications Technology
Collier County Emergency Services
Naples, Florida, United States
Kristy Johnson

PPVAR, Secretary & Director of Integrations and Public Safety Relations at ADT
PPVAR/The Monitoring Association
Boca Raton, Florida, United States
JR

Joey Rao-Russell

CEO of Kimberlite Corporation
PPVAR/The Monitoring Association
Fresno, California, United States