Innovative Approaches to Improve Response to Fatal and Nonfatal Shootings Through Victim Services and Community Engagement

Sunday, October 19, 2025

2:00 PM - 3:00 PM MT

Location: Mile High Ballroom 1CD, Colorado Convention Center

In the late 2010s, Greensboro, North Carolina, experienced a rise in violent crime—particularly fatal and nonfatal shootings—culminating in a record number of homicides in 2020. In response, the Greensboro Police Department (GPD) sought funding and support to implement best practices and data-driven strategies to improve its response. Following a comprehensive report, GPD updated its policies, adjusted staffing to enhance case coverage and retention, developed consistent tracking systems, expanded victim services, and strengthened community partnerships. This workshop will focus on how the expansion of victim services played a pivotal role in enhancing GPD’s community outreach and trust, as well as improving its response to violent crime. It will also highlight key lessons learned and explore strategies that can be applied by other law enforcement agencies.

Submitter and Speaker(s)

Emily Burton

Senior Project Manager
IACP
Alexandria, Virginia, United States

Speaker(s)

Ashley Brown

Captain
Greensboro Police Department
Greensboro, North Carolina, United States
Mary Nero

Victim Services Coordinator
Greensboro Police Department
Greensboro, North Carolina, United States