Mental Critical Incident Preparation: The PIO's Role in Officer and Family Support

Tuesday, October 21, 2025

2:00 PM - 3:30 PM MT

Location: Mile High Ballroom 4CD, Colorado Convention Center

Stephanie and Ronnie Dorrell—a married couple serving as a sergeant and detective in Douglas County—share their personal journey through multiple critical incidents, including two officer-involved shootings, one of which resulted in a line-of-duty death. They reflect on the profound impact these events had on their family and emphasize the importance of preparation, support, and resilience in navigating trauma. This session also explores the vital role of the public information officer (PIO) in supporting families during such incidents, offering strategies to build trust, foster connection, and promote understanding through effective communication and engagement.

Submitter(s)

Alicia Romero

Founder
Beyond the Badge
Castle Rock, Colorado, United States

Speaker(s)

Ronnie Dorrell

Sergeant
Douglas County Sheriff's Office
Castle Rock, Colorado, United States
Stephanie Dorrell

Detective
Douglas County Sheriff's Office
Castle Rock, Colorado, United States